Refund Policy
Journey's End Cleveland, LLC Disclaimer
By engaging our services, you acknowledge and agree to the terms of our refund policy as stated in your service agreement. Refunds are issued only under the specified conditions and at the sole discretion of the service provider. Our services are non-medical and do not replace professional medical, legal, or financial advice. We reserve the right to update this policy at any time. Please review all terms carefully before proceeding.
Journey's End Cleveland, LLC Policy
A 50% non-refundable deposit is required to reserve services. If the client cancels more than 14 days before services begin, the remaining balance will be refunded. After services have commenced or if canceled within 14 days, no refunds are issued. If the doula is unable to provide services and no suitable substitute is available, a prorated refund will be given based on services not rendered.